Work Comp Campus Research
The DLI Business Technology Office has continued to engage with internal and external Campus users, customers and stakeholders to gather input throughout the development and launch of new Campus enhancements. To head this charge, they created a special team comprised of two product owners, one user experience researcher (UX) and one product designer.
Some of the team’s recent work includes:
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Building relationships with stakeholders to identify how and where Campus can help provide value to their work.
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Gathering input from qualified rehabilitation counselors (QRCs) and using those insights to inform enhancements to Campus functions for QRCs, including obtaining appropriate access, changing firms, completing forms, and submitting critical case-related information.
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Building a pool of Campus research participants for future UX research opportunities.
Want to partner in their efforts? Join the pool of Campus research volunteers to:
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Test out ideas for new features and functionality.
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Share feedback to guide future improvements.
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Help make Campus more user-friendly.
Interested parties can contact Sarah Monson at sarah.monson@state.mn.us or sign up using the button below.